Jan Norman at the Orange County Register today posted a portion of my article on having more fun and reducing stress at work. Here is the post on her blog. Even if you don't live in the Orange County area, Jan's blog includes some great articles to help managers and business owners find success.
For Jan's readers (and really everyone else) here is the entire article.
Twelve Ideas to Reduce Stress and Have more Fun at Work
It’s hard to have fun at work during stressful times. Your stress builds after each media report about the recession. You start hearing whispers of a merger, layoff or the all encompassing “restructuring.” Your manager does not listen. Your customers don’t listen. The guy that sells sandwiches in the lobby does not listen. Maybe it is just easier to be cranky.
Maybe your sales numbers are down this quarter. Clients are taking longer to make decisions. You start to worry about expenses. What happens next? You walk into your next important meeting a bundle of nerves, tension and worry. Do you really think you are at your best?
It is time to stop worrying and relax. Give yourself a break. Stop letting the media feed your fears with the dreaded “r” word. Even during an “r” people work. Companies manufacture, transport, distribute, sell, market, advertise, produce, grow, research, develop, entertain, build and purchase. We have to figure out a way to do it without being cranky and stressed. Yes, we need to have more fun.
I sense that many of you have thrown this magazine down on the table, rearing back from these words with a shriek. How dare we have fun during a merger/recession/layoff/restructure/something else that takes up time before retirement? Fun is scary. Fun does not work. We are not fun people.
Yes, you can have fun. And in the process, reduce your stress and help create a more productive, innovative and fun work environment. First, we have to create a foundation so that fun can exist. Here are twelve simple ideas to reduce your stress at work and have more fun.
1. Be patient and positive in your tone of voice. Sounds simple, but a reassuring and patient tone in your voice will do wonders for teamwork and for helping reduce stress. You will rarely see a stressed, impatient person having fun. Watch people stand in line at the airport. The guy in the suit with three carry on bags and a phone hooked into the Matrix is not having fun. The guy in the Hawaiian shirt and hat made from palm reeds is relaxed and having fun. Same standing in line. Different attitude.
2. Take a break. Again, a simple idea but something that has very real results. Ever try and assemble something from the store? Ever get frustrated? Ever throw the directions across the room in frustration? Stop, take a break, and then reassess. Just a few moments away will give you the energy to move forward.
3. Think about what makes a great day at work. The next time you have fun at work, take a moment to reflect. Write down what happened that made the day so great. What did you do? What did you say? You now have your “great day” list. You know what you need. Work toward it. Fun is different for everyone. Remember the kid in your high school algebra class who got really excited when he solved a complex math problem? That is fun for him. For me, math is the equivalent of jury duty, going to the dentist, and cleaning the garage all in the same day.
4. Sometimes you have to ask. If something is bothering you and causing stress, then speak up and say something. Most people will just stew or whine in the break room rather than speak up. They don’t want to hurt anyone’s feelings. Guess what? Someone’s feelings are being hurt – your feelings. If you ask nicely, most people would be happy to oblige and help. They probably don’t even know their words or actions are bothering you.
5. Be in the moment with your co-workers. Working in the moment means being focused and connected. Listen to each other. Make eye contact. Engage in the communication process. Try something new: put your e-mail enabled phone down and communicate with the living, breathing person sitting in your office.
6. Tell your co-workers you appreciate them. We all want positive support at work. When we don’t receive appreciation and thanks, we are not very happy. You know how you feel when someone says, “You made a difference,” or “Great job,” or “I really appreciate your help.” You get an incredible feeling right in the middle of your chest. Giving that feeling is a gift. And it does not take a budget, plan, or approval. It just takes a few seconds from your day.
7. Create opportunity. We all want the same things from our jobs: opportunity and positive support. We may want the opportunity to be creative; to be a leader; to help people; or to make more money. When we don’t receive opportunity and positive support, we are not very happy. Figure out what kind of opportunity you want from your job. Make sure your employer understands what you need to be happy. Again, stand up and say something.
8. Be a better listener. Everyone thinks they are good listeners. In reality, we get into bad habits that prevent us from being good, active listeners. We multi-task. We wait to talk. We play solitaire on our computer during a conference call. Pay attention to your listening skills. When we listen, we are more effective as a team; we are better communicators; we are more productive; and we have more fun.
9. Be flexible to change. When change happens, ask yourself two important questions: Does this change affect my ability to be happy and successful in my job? Does this change affect the ability of those around me – my family, colleagues, clients, and vendors – to be happy and successful in their jobs? If both answers are no, then you know the change is not worth creating stress.
10. If you really want to reduce your stress, make a list of everything that caused you stress and frustration in the last week. Take a really hard look at what you wrote. You will giggle. Why? Because most of the things on that list don’t matter. Sure, there are some very important items on the list. Most of the items, though, we will forget about in a short time. Why do we forget? Because they really were not that important. When you are in the middle of a stressful and frustrating situation, take a moment and ask, “Am I going to giggle about this in a week?”
11. Help your teammates (stressed or otherwise) take ownership of their happiness and passion. Too many times, employees let other people’s actions or words determine their happiness. Happiness is a choice. Unfortunately, when we give control to other employees, managers, customers, partners, or vendors, we are never very happy. We have to take back that ownership. We have no control over many things at work. We always can have control of our reaction and our attitude.
12. Don’t be afraid to make a mistake. During my presentations, I use improvisation as a tool to communicate my messages. The audience participants engage in the process with passion and energy. They have fun. They are relaxed. Because they are enjoying the process, they are more creative and productive. Why? They are not afraid of making a mistake. They understand they are working in a positive and supportive environment. We are all going to make mistakes. We want to minimize our mistakes and learn from them. If we take some of the pressure off, and support each other, we will figure out that we will make fewer mistakes. We will also have more fun.
I hope these twelve ideas will help you reduce your stress. Fun helps create the energy and passion that fuels our productivity, creativity and effectiveness. Without fun, we don’t have any fuel. Just like everything, fun is a choice. We each have to take responsibility and ownership of our fun and our goal to reduce stress. Remember, it is always your choice.
Joel Zeff (http://www.joelzeff.com/) is a national workplace expert, speaker, author and humorist. He shares his experience and insight on creativity, communication, work/life balance, leadership, teamwork, passion, and fun through his speaking presentations and book, “Make the Right Choice: Creating a Positive, Innovative and Productive Work Life”. He has appeared on CNBC’s The Big Idea with Donny Deutsch, the Fox Network’s Fox and Friends Weekend and been featured in the Dallas Morning News, Houston Chronicle, The Kansas City Star, and many other media outlets. For more information on his book, please visit http://www.maketherightchoicethebook.com/.
1 comment:
I recently released a managment book titled Wingtips with Spurs. In the book, I devote a chapter to stress at work. I included a handful of things that happen at work and the consequence. Here are a few simple but real-life examples of what I mean:
• Your passive-aggressive coworker can hand you stress that will give you the gift of high blood pressure, abnormal heartbeat (arrhythmia), blood clotting issues, and atherosclerosis. Stress also triggers coronary artery disease and heart attacks. Your death will only please the coworker and the funeral home. Well, at least, you’ll be going to your grave knowing that someone will be getting pleasure out of your early death.
• People who have jerks for bosses tend to have various muscle pains caused by stress-induced tension. A disgruntled boss can even lead to rheumatoid arthritis. That’s okay. Your children will understand that your back spasms prevent you from playing catch. The boss certainly trumps the kids. Am I correct? When did the kids ever give you a paycheck?
• The self-important, know-it-all down the hallway can deliver stress to your cubicle that plays a role in gastroesophageal reflux disease, peptic ulcer disease, and irritable bowel syndrome. You always thought he made you sick. Now you know.
• An overloaded work schedule can result in painful menstrual periods, decreased fertility, and erection problems. The $40 a week that you make in forced overtime is worth every penny of your non-functional reproductive system. Besides, who has time for a love life? Your life is rich enough. With any luck, you’ll receive the three percent annual increase.
• A mind-numbing, repetitive, meaningless job with no chance for advancement will generate stress that can worsen your asthma and COPD. Oh well, your job is certainly worth a portion of your oxygen. Blue lips are not that bad. They’ve been selling lipstick for years. At least it’s better than starting a new job. Now that’s scary.
• The boss who won’t listen to your ideas can give you acne and psoriasis. He’s probably too important and busy to hear your suggestions. Besides, what’s a little chronic skin condition characterized by inflamed, red, raised areas that develop silvery scales compared to the important stuff he has to deal with?
• The insulting, backstabbing department head can weaken your immune system, making you more vulnerable to colds and minor infections as well as major diseases. Actually saying something to this department head might make him mad so you can put up with a few major diseases.
• Your incompetent partner, who also happens to be the boss’s nephew, can shovel enough stress your way to give you headaches and even panic attacks. Rather than confront the obvious, you’d rather take aspirin and run your car into the occasional telephone pole.
• The “fight or flight” response elicited by the promotion of the twenty-three-year-old recent college graduate—your new boss—has raised your blood glucose levels, making it harder to control your diabetes. I hope that this unjust promotion will not cost you your foot or leg. If it does, your new twenty-three-year-old boss will probably send his secretary over with a condolence card. He’s thoughtful like that.
• The coworker who continually steals your cost-savings ideas and always refuses to share credit can provide enough stress to give you a good case of insomnia and/or depression. You had a good idea on how to rig up a hose to your car exhaust, but he’d probably steal that, too. Standing up to him might cause you social embarrassment. Carbon monoxide may be the easier route. Michael L. Gooch, SPHR www.michaellgooch.com
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